Terms of service

Overview

Welcome to GOK Jewelry. The terms “we”, “us”, and “our” refer to GOK Jewelry. GOK operates this website and online store, including all related content, features, tools, products, and services (collectively, the “Services”).

By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.

These Terms outline your rights and responsibilities, including important information regarding limitations of liability, disclaimers, and dispute resolution.

GOK is powered by Shopify, which provides the platform enabling us to operate the store. However, all sales are made directly between you and GOK Jewelry.

Section 1 – Eligibility & Account Responsibility

By using our Services, you confirm that you are at least the age of majority in your state or territory of residence.

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login details

  • All activity conducted under your account

  • Ensuring that all information provided is accurate, current, and complete

You agree not to transfer or share your account with any third party.

Section 2 – Products & Accuracy

We strive to present our products as accurately as possible. However:

  • Colors and appearance may vary depending on your device and screen settings.

  • We do not guarantee that product appearance will be identical to how it appears online.

  • Product descriptions, pricing, and availability may change without notice.

  • We reserve the right to discontinue any product at any time.

Section 3 – Orders & Acceptance

When you place an order, you are making an offer to purchase.

Your order is not considered accepted until:

  • Payment has been successfully processed, and

  • We confirm acceptance of the order.

We reserve the right to:

  • Refuse or cancel any order at our discretion

  • Limit quantities

  • Contact you if changes are required

Purchases are subject to our Return & Refund Policy.

Section 4 – Pricing, Taxes & Shipping

All prices are displayed in the applicable currency and may be updated without notice.

Unless otherwise stated, product prices do not include applicable taxes. Any required taxes will be calculated and displayed at checkout where applicable, and remain the responsibility of the customer.

Shipping (Australia Orders)

For orders delivered within Australia, standard shipping costs are covered by GOK Jewelry unless otherwise specified at checkout.

Customers will not be charged standard domestic shipping fees for eligible Australian orders.

International Orders

For international deliveries, shipping fees, customs duties, import taxes, or other government charges are the responsibility of the customer unless explicitly stated otherwise.

Return Shipping

In the event of a return, return shipping rules are governed strictly by our Return & Refund Policy.

Unless the item is defective, damaged, or incorrect, customers are responsible for return shipping costs. Any return must comply with the conditions outlined in our Return Policy.

Payment Responsibilities

You agree to provide accurate and complete billing information.
You confirm that:

  • You are authorised to use the selected payment method.

  • All applicable charges will be honoured.

  • Any taxes required by law will be paid by the customer.

We reserve the right to refuse or cancel orders in cases of suspected fraud, pricing errors, or policy violations.

Section 5 – Shipping & Delivery

Delivery times are estimates only and are not guaranteed.

GOK Jewelry is not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Natural events

  • Other circumstances beyond our control

Once products are transferred to the shipping carrier, risk of loss passes to the customer.

Please review our Shipping Policy for full details.

Section 6 – Returns & Refunds

All returns are governed by our Return & Refund Policy.

Returns must comply with the stated eligibility requirements.

Section 7 – Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product images

  • Text

  • Designs

  • Branding

  • Graphics

are the property of GOK Jewelry and are protected by intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

Section 8 – Prohibited Uses

You agree not to use the website:

  • For unlawful purposes

  • To infringe intellectual property rights

  • To transmit malware or harmful code

  • To attempt unauthorised access

  • To interfere with website security

  • To collect personal data from others

  • For spam, fraud, or misleading activity

We reserve the right to terminate access for violations.

Section 9 – Third-Party Services

Our website may contain links or integrations with third-party services.

We are not responsible for third-party content, policies, or actions.

Use of third-party services is at your own risk.

Section 10 – Relationship with Shopify

GOK Jewelry operates independently.

While our store is powered by Shopify, all purchases are made directly with GOK.

Shopify is not responsible for:

  • Product quality

  • Shipping issues

  • Customer disputes

  • Refund decisions

By using the Services, you agree to release Shopify from claims related to transactions with GOK.

Section 11 – Disclaimer of Warranties

All products and Services are provided “as is” and “as available” without warranties of any kind, except where required by law.

We do not guarantee:

  • Uninterrupted service

  • Error-free operation

  • That products will meet all expectations

Section 12 – Limitation of Liability

To the maximum extent permitted by law, GOK Jewelry shall not be liable for:

  • Indirect damages

  • Loss of profits

  • Loss of revenue

  • Data loss

  • Consequential damages

Our liability is limited to the extent allowed under applicable law.

Section 13 – Changes to Terms

We reserve the right to update or modify these Terms at any time.

Continued use of the website after changes constitutes acceptance of the updated Terms.

Section 14 – Contact Information

For questions regarding these Terms, please contact:

Email: gokjewelrystore@gmail.com
Business Name: GOK Jewelry