Shipping policy
At GOK Jewelry, we are committed to ensuring your order is carefully prepared and delivered in a timely and secure manner.
Please review our shipping information below.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During peak periods, processing times may be extended.
Shipping Within Australia
We offer complimentary standard shipping for eligible orders within Australia, unless otherwise stated at checkout.
Domestic deliveries are handled by trusted postal carriers.
Estimated delivery time within Australia is typically 2–7 business days, depending on location.
Delivery times are estimates only and not guaranteed.
Express Shipping
Express shipping is available at checkout.
An additional fee will apply for express delivery.
Express shipping times are generally faster than standard delivery; however, exact delivery times may vary depending on the destination and carrier conditions.
International Shipping
International shipping may be available to selected countries.
Customers are responsible for any applicable customs duties, import taxes, or government charges unless otherwise stated.
Delivery times may vary depending on location and customs processing.
Tracking
All orders include tracking.
Tracking information will be provided once your order has been dispatched.
Delays
GOK Jewelry is not responsible for delays caused by:
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Shipping carriers
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Customs processing
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Weather conditions
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Public holidays
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Events outside our control
Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or losses caused by incorrect or incomplete addresses.
Please contact us immediately if you notice an error in your order details.
Returns & Shipping
Return shipping policies are governed by our Return.
Unless the item is defective, damaged, or incorrect, customers are responsible for return shipping costs.
Policy Updates
GOK Jewelry reserves the right to update, modify, or replace any part of this Shipping Policy at any time.
Any changes will be effective immediately upon posting to this website.
It is your responsibility to review our policies periodically.
Continued use of our Services after updates constitutes acceptance of the revised terms.
Contact Us
For any questions regarding shipping:
Email: gokjewelrygokjewelrystore@gmail.com
