Privacy policy

Last updated: March 4, 2026

GOK Jewelry (“we”, “us”, “our”) operates this website and store, including all related content, features, tools, products, and services (the “Services”).

This Privacy Policy explains how we collect, use, and disclose your personal information when you use our Services or communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern the collection and use of personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that can identify or reasonably be linked to you.

Depending on how you interact with our store, we may collect:

Contact Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

Order Information

  • Purchased items

  • Payment details

  • Transaction history

  • Cart and wishlist activity

Account Information

  • Username and password

  • Preferences and settings

Device & Usage Information

  • IP address

  • Browser type

  • Device information

  • Website interaction data

  • Cookies and similar technologies

Customer Communications

  • Messages sent to customer support

  • Feedback or inquiries

2. How We Collect Information

We may collect personal information:

  • Directly from you (when you place an order or contact us)

  • Automatically through cookies and similar technologies

  • From service providers (e.g., payment processors, analytics tools, shipping providers)

  • From business partners where applicable

3. How We Use Your Information

We use your personal information to:

✔ Provide and Improve Services

  • Process payments

  • Fulfill orders

  • Arrange shipping

  • Manage returns and exchanges

  • Maintain your account

  • Improve our website experience

✔ Marketing & Advertising

  • Send promotional emails (if you opt in)

  • Show relevant advertisements

  • Improve product recommendations

You may unsubscribe from marketing emails at any time.

✔ Security & Fraud Prevention

  • Protect against fraudulent transactions

  • Secure our website and customers

  • Monitor suspicious activity

✔ Legal Compliance

  • Comply with applicable laws

  • Respond to lawful requests

  • Enforce our policies

4. Sharing Your Information

We may share personal information with:

  • Service providers (payment processors, shipping carriers, analytics tools)

  • Marketing partners for advertising purposes

  • Legal authorities when required by law

  • Business transactions (e.g., merger or restructuring)

We do not sell personal information in the traditional sense.

5. Relationship with Shopify

Our store is hosted by:

Shopify

Shopify processes personal information to provide and improve the Services.

Information you provide may be transferred to Shopify and other third-party providers, including those located outside your country.

For more information about how Shopify handles data, please review Shopify’s privacy resources.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Analyze traffic

  • Personalize your experience

  • Support marketing and advertising

You may control cookies through your browser settings.

7. Data Security

We implement reasonable technical and organizational measures to protect your information.

However, no system is completely secure, and w

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Maintain accounts

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Request data portability

  • Withdraw marketing consent

To exercise your rights, contact us using the details below.

We will verify your identity before processing requests where required.

10. Children’s Privacy

Our Services are not intended for individuals under the age of majority.

We do not knowingly collect personal information from children.

If you believe a child has provided us with data, please contact us for removal.

11. International Transfers

Your information may be transferred and processed in countries other than your own.

When required, we rely

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated “Last updated” date.

Continued use of our Services after changes constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please

Email: gokjewelrystore@gmail.com

Business Name: GOK Jewelry
Location: Australia/Melbourne